Privacy Policy

Last updated: 22 September 2026

NADAF Pty Ltd (“NADAF”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us or make an enquiry about our services.

Our website address is nadaf.com.au.

1. Personal Information We Collect

Depending on how you interact with us, we may collect personal information including:

  • your name;
  • company or business name;
  • telephone number;
  • email address;
  • the service you are enquiring about;
  • information you provide in an enquiry or message; and
  • technical information associated with your use of our website, such as IP address, browser type, device information and website activity where applicable.

Please avoid including unnecessary sensitive or confidential information when submitting an enquiry through our website.

2. How We Collect Personal Information

We generally collect personal information directly from you when you:

  • submit an enquiry through our website;
  • contact us by telephone or email;
  • request information about our services; or
  • otherwise communicate with NADAF.

Certain technical information may also be collected automatically when you use our website through normal website technologies, hosting infrastructure, security services and similar tools.

3. How We Use Personal Information

We may use personal information to:

  • respond to enquiries;
  • communicate with you about requested services;
  • assess repair, machining, welding, fabrication or maintenance requirements;
  • prepare or discuss quotations and work requirements;
  • provide and manage our services;
  • maintain business and customer records;
  • operate, maintain and improve our website;
  • protect our website against spam, fraud, misuse and security threats; and
  • meet applicable legal, regulatory and business requirements.

We do not sell personal information to third parties.

4. Website Enquiry Forms

When you submit an enquiry through our website, we may collect information such as your name, company name, phone number, email address, selected service and the contents of your message.

This information is used primarily to receive and respond to your enquiry and determine how NADAF may be able to assist with your requirements.

Information submitted through the website may also be retained within our website systems and delivered to our business email systems.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies necessary for website functionality, security, performance and other website features.

Cookies are small data files stored on your device or browser. Depending on the services enabled on our website, third-party services may also use cookies or similar technologies.

You can control or restrict cookies using your browser settings. Disabling certain cookies or browser technologies may affect the operation of some website features.

6. reCAPTCHA and Spam Protection

Our website may use Google reCAPTCHA or similar security technology to help protect website forms against spam, automated submissions and abuse.

When reCAPTCHA is used, technical information about your browser, device or interaction with the website may be processed by the relevant service provider for security and verification purposes.

Use of Google reCAPTCHA is subject to Google’s applicable privacy and service terms.

7. Third-Party Services

We may use third-party providers to support the operation of our website and business, including providers of:

  • website hosting and infrastructure;
  • business email services;
  • website security and spam prevention;
  • analytics or website measurement, where enabled; and
  • other technical services required to operate and maintain our website.

These providers may process information as necessary to provide their services.

8. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to operate our business or provide our services, including to service providers and professional advisers.

We may also disclose information where required or authorised by law or where reasonably necessary to protect our legal rights, systems, customers or other persons.

We do not disclose personal information to third parties for their independent marketing purposes unless authorised or permitted to do so.

9. Overseas Processing and Storage

Some technology and service providers used by NADAF may operate infrastructure or process information outside Australia.

The location in which information is processed or stored may depend on the provider and services being used.

Where applicable, we take reasonable steps appropriate to the circumstances when selecting and using service providers that handle personal information.

10. Security of Personal Information

We take reasonable steps appropriate to our business and systems to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no internet transmission, website or electronic storage system can be guaranteed to be completely secure.

11. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, our business and record-keeping requirements, dispute resolution, security, and applicable legal obligations.

Information that is no longer reasonably required may be deleted, destroyed or de-identified where appropriate and subject to applicable record-keeping requirements.

12. Access and Correction

You may contact us if you would like to request access to personal information we hold about you or believe that information we hold is inaccurate, incomplete or out of date.

We may need to verify your identity before processing a request.

Contact us at contact@nadaf.com.au.

13. Privacy Enquiries and Complaints

If you have a question or concern about how NADAF has handled your personal information, please contact us using the details below.

We will review privacy enquiries and complaints and respond as reasonably appropriate in the circumstances.

Where applicable, individuals may also have rights to contact the Office of the Australian Information Commissioner regarding privacy concerns.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or applicable requirements.

The latest version will be published on this website with the date it was last updated.

15. Contact Us

NADAF Pty Ltd
2/7 Lemmon Ave
Keilor East VIC 3033
Australia

Email: contact@nadaf.com.au
Phone: 0413 240 687
Website: nadaf.com.au